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Welcome to Webster Hearing

Locally Owned and Operated -
One of Western New York’s
Very Best Hearing Centers
680 Ridge Road
Webster, NY 14580


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When we opened in 1991 the national average rate of satisfaction with hearing aids was only 53%. An impression of many was that hearing aids didn’t work. We thought we could do better than that, and that you can’t rely on just the technology. Instead, you have to know what to do with it.

The results for our first satisfaction survey in 1994 were so good (well over 90% satisfied) that when it came time to do our next survey in 1996 we hired a law firm to do it and to certify the results. Results were even slightly better.

Why were our results not 100%? Our surveys were done one to three years after people had received their hearing aids. Lots of things can change in that time.

Fourteen years later, in 2010 we hired another law firm to certify the survey: 93% were satisfied or highly satisfied.

In fact, the combined average for our last five surveys (2000 – 2012) is 93%, and still continues to be far above the national average. We know of no better results in Western New York, or anywhere else for that matter.

Clearly, its more than the technology, it’s knowing what to do with it. This is what separates Webster Hearing.

One of the unique features of our website is a section devoted to physicians, physician assistants and other healthcare providers. It's a bit more technical, but some might find it interesting. Another unique aspect is that we have had an active history of presentations at various state, national and even international meetings.

But, central to everything we do is:

At Webster Hearing, we are not satisfied until you are!

Interesting topics to read in the Appendix